Terms & Conditions

By using this website, you agree to the following terms and conditions. These terms apply to all users of the site, including browsers, customers, and contributors. Please read carefully before making a purchase or using our services.

Overview
This website is operated by BTone. Throughout the site, “we,” “us,” and “our” refer to BTone. By accessing or purchasing from our site, you agree to be bound by these Terms of Service and any other policies referenced or linked within.

We reserve the right to update or change these terms at any time. Continued use of the site after any changes are posted means you accept the updated terms.

Eligibility and Conduct
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or you have received permission from a parent or legal guardian.

You agree not to use our site or products for any unlawful purpose or in violation of any laws. You also agree not to upload viruses, disrupt the service, or attempt unauthorized access.

Store Terms and Conditions
We reserve the right to limit or cancel any order at our discretion. Service may be refused to anyone at any time for any reason. By placing an order, you agree to provide accurate, complete, and up-to-date information so we can process your purchase and contact you if needed.

Product Information
We aim to provide accurate descriptions and visuals of our pickups, including tone characteristics, materials, and finishes. However, tone is subjective, and sound can vary based on your guitar, amp, playing style, and setup. Additionally, colors and materials shown on screen may not always match exactly in person. Pickup models, specs, and availability may be updated, limited, or discontinued without notice.

Pricing and Modifications
All product prices are subject to change without notice. We may modify or discontinue any product or service without liability.

Billing and Order Management
We may place limits on order quantities or cancel orders flagged as suspicious or in violation of our policies. If changes are made to your order, we’ll attempt to contact you using the information provided during checkout.

You are responsible for keeping your payment and contact details up to date.

Returns and Refunds
Returns are accepted under specific conditions. For full details, please refer to our Return & Refund Policy. This includes information on non-returnable items, cancellation fees, and defective product support.

Third-Party Services
We may offer links or tools from third-party providers. We are not responsible for the content, availability, or policies of those external services, and use of them is entirely at your own risk.

User Feedback and Submissions
If you submit suggestions, feedback, or creative content, you agree that we may use, edit, and share that content without compensation. We are not obligated to respond to submissions or keep them confidential.

Privacy
Your personal information is handled according to our Privacy Policy, which explains how data is collected, used, and protected.

Errors and Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions on the site, and to cancel or update orders if necessary—even after confirmation.

Prohibited Use
You agree not to use our site or services:

• For illegal or unauthorized activities
• To violate any applicable laws
• To harm, harass, or exploit others
• To distribute malware or spam
• To interfere with security features or network operations

Limitation of Liability
We stand behind the quality and craftsmanship of our pickups. If you receive a product that is defective or not performing as intended, we will work with you to repair or replace it in accordance with our Return & Refund Policy.

That said, all products and services are provided “as is” beyond that guarantee. We are not liable for any indirect or consequential damages arising from the use or misuse of our site, products, or services. This includes, but is not limited to, damage to other gear, loss of income, or interrupted use.

Indemnification
You agree to hold BTone and its team harmless from any claims or demands arising from your breach of these terms or violation of laws or third-party rights.